Annual Maintenance Contracts in Dubai & Sharjah
Planned maintenance across every trade, a guaranteed response time when something fails, and a fixed annual cost instead of unpredictable emergency bills.
The case for an AMC /
Reactive maintenance is the most expensive way to run a property
Most emergency call-outs we attend were preventable months earlier.
The compressor that failed in August had been running on a filthy coil since March. The pump that burned out had been cavitating for weeks. The ceiling that collapsed had a slow leak above it for a year. In every case, a scheduled visit costing a fraction of the repair would have caught it.
Reactive maintenance costs more than planned maintenance for three reasons: emergency call-out premiums, damage that spreads while you wait, and equipment replaced years earlier than it needed to be. In a climate that runs 45°C with high humidity, UAE building systems degrade faster than the manufacturer's manual assumes.
An AMC converts that from an unpredictable expense into a fixed, budgeted line.
Included /
What a Spanex AMC covers
Planned preventive visits
Scheduled servicing across HVAC, electrical, plumbing and general condition - timed to the UAE seasons, with the major AC service before summer, not during it.
Priority emergency response
A guaranteed response time for contract clients. Non-contract callers wait for a slot; you don't.
Included call-outs
A set number of unscheduled visits included in the annual fee, so a bad month doesn't generate a bad invoice.
All trades under one contract
Electrical, HVAC, plumbing, carpentry, handyman and general repairs - one contract, not five vendors.
Condition reporting
After every planned visit you get a written report with photographs, faults found, work done and anything that needs budgeting for.
Preferential rates on additional works
Anything outside the AMC scope - renovation, fit-out, major replacement - is charged at contract rates below our standard pricing.
No call-out charge
Included visits carry no call-out fee. You pay only for parts and out-of-scope labour.
AMC packages /
Essential
Priced on survey
For apartments and smaller villas.
- Planned preventive visits through the year
- Included call-outs
- AC servicing and coil cleaning
- Electrical and plumbing preventive checks
- Handyman works
- Contracted emergency response
- Written condition report each visit
- No call-out charges
Professional
Priced on survey
For villas and townhouses. Most popular.
- Everything in Essential, plus:
- More planned visits and included call-outs
- AC duct cleaning (annual)
- Water tank cleaning and sterilisation
- Water pump servicing
- Pest control treatments
- Faster contracted emergency response
- Discount on additional works
- Minor consumables included
Premium
Priced on survey
For large villas, buildings and commercial facilities.
- Everything in Professional, plus:
- Unlimited call-outs within scope
- Swimming pool maintenance
- Landscape and irrigation maintenance
- Façade and external inspection
- ELV and CCTV system checks
- Priority emergency response, 24/7
- Dedicated account manager
- Quarterly asset condition reporting
Facility & Commercial
Priced on survey
For buildings, malls, schools, clinics, industrial and sports facilities.
- Bespoke scope built from an asset register and condition survey
- Planned preventive schedules per asset
- On-site or on-call technicians
- SLA-backed response tiers
- Out-of-hours and shutdown-window working
- Full compliance documentation
- Monthly management reporting
Exclusions /
What an AMC doesn't cover
Being upfront about this is why clients trust the rest of the contract.
Spare parts and major components are charged at cost plus a stated margin, quoted for approval before we proceed. Complete equipment replacement, renovation, fit-out and capital works sit outside the AMC and are quoted separately at contract rates. Damage caused by misuse, third-party work or force majeure is chargeable. Anything not listed in your contract's asset schedule isn't covered - which is why the schedule is agreed at survey, in writing, before you sign.
Process /
How to start an AMC
- 01
Free condition survey
We attend, inspect every system and build an asset schedule. No charge, no obligation.
- 02
Scope and proposal
You receive a written scope, asset schedule, visit calendar, response-time commitments and a fixed annual price.
- 03
Contract and onboarding
Sign, and we schedule the year's planned visits into your calendar upfront so nothing is missed.
- 04
First service visit
A full baseline service and condition report, so you know exactly what state the property is in from day one.
- 05
Ongoing
Planned visits happen on schedule. Emergencies get priority response. Reports arrive after every visit.
AMC questions /
Frequently asked
How much does an AMC cost for a villa in Dubai?
It depends on size, number of AC units and whether pool and landscaping are included. Across the Dubai market, standard villas typically fall between AED 3,000 and 7,000 per year, larger four- and five-bedroom properties AED 9,000–14,000, and villas including pool and garden maintenance can reach AED 18,000–25,000. A free survey gives you an exact figure for your property.
Are spare parts included?
No - and be cautious of anyone who says they are, because it will be priced into your fee. Parts are quoted for your approval and charged at cost plus a stated margin. Labour to fit them is included.
Can I pay monthly?
Yes. Payment plans are available: annual in advance with a discount, or quarterly and monthly instalments.
What happens if I need more call-outs than my package includes?
Additional call-outs are charged at your contract rate, which sits below our standard call-out fee. You'll know the cost before we attend.
Do you offer AMCs for commercial buildings and facilities?
Yes. Commercial, retail, education, healthcare, industrial and sports facilities are quoted individually after a condition survey and asset register are prepared.
Can I upgrade mid-contract?
Yes, at any point. You pay the pro-rated difference.
Is there a minimum contract period?
Twelve months. We'll tell you honestly: shorter contracts don't allow a preventive schedule to actually work.
AMC /
Get a fixed annual price for your property
Free survey anywhere in Dubai and Sharjah. Written scope and price after the survey. No obligation.